When your dreams are on the line

A project by Lagois: "Backyard Deck"

By Herb Lagois

When you hear the word “renovation”, you might think it’s about creating new kitchens, building an addition, reconfiguring an entire space.

And it is.

But it isn’t ‒ or at least, it isn’t that simple.

Renovation is certainly about beautiful new spaces. It’s about creating something fresh, new, innovative.

But at Lagois Design∙Build∙Renovate, renovation means a whole lot more. We’re in the business of transforming lives. Homeowners trust us with their future. This is about the art of living.

If you are thinking of a major renovation, you might be feeling a bit vulnerable and stressed. You might worry about how this could turn your life upside down. It’s understandable.

When you enter the world of high-end renovation, your dreams, your finances, and your very future are on the line. This is likely a whole new phase of your life, and it’s exciting, but it can be scary, too. You’re about to make a considerable investment. You’re about to place your trust in us.

So It has to be much more than a new kitchen or home expansion or better storage. It has to be exactly right for you, about you, for the way you live ‒ not just now but for many years ahead.

This is why it’s so important to know what you’re getting into ‒ and with whom. (For in-depth advice and information, please see “The Right Fit: How to Choose a Renovator”.)

Experience of more than four decades with Lagois has taught me over and over again that from the time we are invited into your home we are honoured by your trust. It’s your trust that is sacrosanct to us.

It’s often the beginning of a relationship that lasts a lifetime, because renovation is an intimate thing. We get to know you, and you get to know us. We learn about your family, your challenges, your struggles, your worries, the problems you need us to solve. You learn about our team, our lives, our skills, our passions, our kids, our styles, our personalities ‒ our own unique selves.

I think this is because talk is the first order of a Lagois renovation. We get to know each other. We hear about your ideas, your visions, your hopes for your home and your lifestyle. We are listeners. We are empathetic, curious, interested, and respectful. We want to know who you are and what you want so we can perfectly provide it.

It’s this kind of talking and listening, planning and learning that leads to real friendships, and we cherish that. Relationships with homeowners for more than 40 years has been the highlight of my career. I can hardly describe to you the satisfaction I have always felt when a project has ended and homeowners are delighted, happy, and completely satisfied with their new spaces. It feels like a job well done, a promise delivered, a trust earned.

If this is your time for renovation, look further than the new space you want. Make sure it’s an experience that endures and delights. You’re worth it.

Herb Lagois is the founder of Lagois Design∙Build∙Renovate.